Additional efforts to help customers manage high bills and prepare for the continued impact of high natural gas prices include: Qualifying customers who need a few extra days to pay their bill can request an extension using one of the options below. Subscription charge for Community Solar participation. Recovers hedging costs and capacity payments not recovered through ECR as well as certain Commission-approved legal and consultant costs. Selling to Mississippi Power as a Qualifying Facility. Southern Company. You can pay them directly on this website. Summer pricing (June through September) is higher because it costs more to produce electricity in the summer when demand for electricity is higher than it is other times of the year. The L.I.V.E. (Lines Into Vital Equipment) program is designed to flag accounts so that special effort can be made to avoid accidental disconnection of electric service. See below for programs available to assist with your energy costs. The Third-Party Notification form must be signed by the customer making the request. Simplify your life by switching to paperless today. Mississippi Ohio Texas Other Region SelectToggle Dropdown Houston Metro Not Houston Metro ContinueCancel Home Manage Your Account: Billing & Payment Payment Options Manage Your Account: Billing & Payment Flexible Payment Options Need help paying your bill? Make a payment on your Entergy account or make a charitable donation. Qualifying customers may be eligible for up to $1,000 for one or more months. Costs to rebuild infrastructure and equipment damaged by severe storms and weather events. However, those who do not generate excess electricity will still see a reduction, or offset, in their bills as their home uses more solar energy and less energy from the grid. You may cancel Auto Pay at any time at no charge, simply by clicking the "Cancel" link found on the top of this page on the website or by contacting Customer Service. For information on how to apply,click here. If you log in, your information will be provided on the page. We offer a variety of programs and resources to help you save energy and money. Authorized payment locations are a convenient way to pay your bill at a time and place fits your schedule. Through Entergy's The Power to Care program, local nonprofit agencies are able to provide emergency bill payment assistance to seniors and disabled individuals. On special times like holidays and school vacations, more people and activity at home can take more energy for everything from heating or cooling to powering ovens, game consoles and more. Select "My Power Usage" or click on your "Service Amount & Usage" chart. You can pay online at www.entergy.com, select the pay by credit or debit card online option. Selling to Mississippi Power as a Qualifying Facility. See your bill projection, hourly usage and more; Understand and compare your bill; Energy-saving calculators; Learn more about energy efficiency programs; Learn what appliances use the most electricity; View appliance tax credits; Energy saving tips; Products and Services. Pay in a Mississippi Power office or more than 1,500 authorized payment locations close to where you live, work and shop. Choose one of the options below to enroll. To find a free tax preparation site near you, visit eitclocations.com. program when the customer provides an original completed application form to Mississippi Power signed by the customer's physician to document the type of life support equipment in use. Find out how Electronic Data Interchange can streamline your business transaction process. Please visit a specific chapter listed below or visitsalvationarmysouth.orgto find the nearest chapter near you. The low-income benefit adder will only be available to the first 1,000 qualifying low-income customers. BillMatrix Click hereto make a credit/debit card payment. Shows account activity since your last bill. Charts and graphs give you the ability to track your energy usage. Southern Company. Yes, you can pay by debit or credit card. Use constitutes acceptance of General Website Terms and Conditions. Thereafter, any payments made on your Prepay account will be applied 25% to the outstanding balance and 75% toward current electric service. The low-income benefit adder will remain in place for a period of 15 years from the date the customer begins taking net metering service. Call 1-800-ENTERGY ( 1-800-368-3749) and follow our automated response system billing and payment menu. Amount Due 4. Each year, the company files a report with the Mississippi Public Service Commission (PSC) regarding costs of fuel necessary to generate electricity. No. Click here for a list of Power to Care agencies for Mississippi. Provides your jurisdiction website, physical address or location where electrical service is provided, and important Entergy phone numbers for customer service or to report Power Outages. BillMatrix is a company that Entergy has authorized to help customers pay their Entergy bills using credit, debit or ATM cards and by electronic check. BillMatrix takes Entergy payments through myEntergy.com/MakePayment and over the telephone. Applicable fees may apply if you do not meet the five business day minimum for stopping a payment. To get started, please call our Business Solutions Center at 1-888-655-5888 Monday - Friday from 8 a.m. - 6 p.m. Includes your Name, Account Number, Invoice Number, Mail Date, QPC (Quick Payment Code) and Billing Cycle. Help a neighbor in need by donating to Project SHARE. Pay Stub Details of New Bill Sections 9. Backup generators are not typically designed to be operated in parallel with Mississippi Power's electric grid. In addition, you should make sure your qualified solar installer or other renewable energy system installer is aware of any standby generator you have so that appropriate allowances can be made in the design of the renewable energy system. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. Definitions of line items have been added so that you can clearly understand the different parts of your bill. Signing up for Bill Alerts makes it easy to keep track of your account and bill due date. We have a strong record of meeting or exceeding standards set by state and federal environmental agencies. Use constitutes acceptance of General Website Terms and Conditions. You will continue to receive your bill as you normally do, but instead of "Please Pay By" being displayed on the bill, we will print the date when your bank account will be drafted for the amount of your bill. You may see items in this section that provide you with important information like ways you can save money on your bill. Minimize posting time with this electronic bill payment program. Receive email notifications when your paperless bill is sent. See how we can help make your home more energy efficient. 2. Residential Customer Service - Monday through Friday 7 a.m. to 7 p.m. Business Customer Service - Monday through Friday 8 a.m. to 5 p.m. Usage is updated every 24 hours, so you can adjust your energy consumption according to your lifestyle and budget and even set email alerts for daily or monthly usage. Save or print the online bill for record-keeping purposes. Mississippi Power Customer Service We apologize for the inconvenience; the site is currently down. We use a disciplined strategy to project the exact amount of fuel necessary to generate electricity for our customers and file this annually with the PSC. Paperless billing not only saves precious resources but can also be a more convenient way to keep on top of your bills. These rates are established by Mississippi Public Service Commission rules. Net metering refers only to the process of exporting to the grid excess electricity from your system. The monthly amount is calculated by taking the past 12 months of your billing history and dividing it by 12. The customer will be directed to a representative, general information will be taken and customers will be provided a list of documents required for an appointment. The Mississippi Public Service Commission established a limit of net-metered generation capacity, measured in kilowatts, on the Mississippi Power grid at 3 percent of the company's total retail peak at the time of the company's total system peak. Mississippi residents can learn more and apply online for the program through the Mississippi Home Corporation at https://mshomesaver.com/. If you had a bill that was higher and the usage was about the same in the previous month, this likely occurred because of seasonal rate changes. This is a function of both energy supply needed for the home or business at any given point in time as well as factors that cause changes in how much sunshine the panels receive, such as on a cloudy day and at night. If you need to stop a payment, you must contact Customer Service a minimum of five business days before the scheduled draft date; otherwise, please contact your financial institution. 1998-2023 Entergy Corporation, All Rights Reserved. The bill's user-friendly and colorful layout allows you to find all the important information on your bill. But sadly, many of our elderly and disabled neighbors living on low or fixed incomes face these choices every day. Report an outage or learn what you can do in the event of a storm or outage. Choose one of the options below to enroll. Learn More Payment Options We'll match each dollar donated. When the PV system produces more power than is needed for the residence or business, the system will seamlessly export that excess power to the utility grid. Meter Reading 10. At Mississippi Power, we want to keep things as simple and convenient as possible when it comes to paying your monthly bill. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. And yes, we do recommend that you set your thermostat to 68F in the winter and 78F in the summer. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. Charts and graphs give you the ability to track your energy usage. However, there is no limit on the amount of energy, measured in kilowatt-hours, that may be produced by net-metered customers. j=d.createElement(s),dl=l!='dataLayer'? Last Logged In: {{impersonate.ImpersonatedDatean}} {{impersonate.ImpersonatedDateandTime}} Status: {{impersonate.ImpersonatedAccountStatus}} Cost Breakdown 6. NMAC online Payment. Ways to Pay 8. Customer requested facilities other than those normally furnished for like levels of service to similar customers. Welcome to the online bill payment system for Entergy brought to you by Bill Matrix. An application for rental assistance may be submitted by either an eligible household or by a landlord on behalf of that eligible household. Or you can estimate what your future usage may be. This rate is from the company's most recent federal Public Utilities Regulatory Policies Act (PURPA) analysis of avoided costs and is also filed with the Mississippi Public Service Commission. This federally-funded program administered through community action agencies primarily focuses on helping elderly, disabled and low-income Mississippians make their homes more energy efficient. In Mississippi, call 2-1-1 for information about services available in your area. The QPC number, when used with the account number, assures that your payment is posted to the correct utility account. You can pay by phone by calling 1-800-584-1241, Bill Matrix, our pay by phone provider. The customers are compensated at a rate established by the Mississippi Public Service Commission for the electricity they produce and place on the electric grid. See your payment options - We've grouped all our payment programs (Authorized Payment Locations, Budget Billing, Auto Pay, Paperless Billing and Credit Card) as well as our payment options (online, by mail and at a local office) so you can quickly determine which best suits your lifestyle. 1998-2023 Entergy Corporation, All Rights Reserved. Beginning at 9 a.m. Wednesday, Oct. 19, qualifying customers will be able to apply online atentergybillhelp.comfor a one-time $150 credit on their utility bill. For residential net metered customers that qualify as low-income customers, an additional 2 cents/kWh will be added to the avoided-cost value in addition to the 2.5 cents/kWh. *Last Name or Company Name: First Name: Utility Account Number: without dashes and spaces: Utility Service Address: If your reading was estimated this information will be indicated on your bill. FAQ. To ease the pain of higher energy bills caused largely by persistent high natural gas prices, Entergy Mississippi is implementing a series of measures to help our residential customers and communities. Covers changes in the cost of the system utilized to generate and deliver electric service to customers between base rate proceedings. Recovers EML's unit power purchase from EAL's available wholesale base load capacity (coal and nuclear generating resources). LIHEAP is funded through the federal government and works with community action agencies to qualify customers and distribute the funds. How can I contact Mississippi Power about my bill? Like on a calendar, not all billing months are the same amount of days. You will need a copy of your Entergy bill available for this payment transaction. Learn More. We want you to be fully in control of energy consumption in your home. Use constitutes acceptance of General Website Terms and Conditions. Two-sided bill - Your Mississippi Power bill is two-sided. https://msentergysolutions-marketplace.com/. Pay your bill by using BillMatrix, an automated payment service not associated with Mississippi Power. In need of help? For Mississippi Power customers, the rate paid for electricity placed on the grid by a net metered customer is 2.5 cents/kWh above the company's avoided-cost rate. Discover the financial and environmental benefits of electric vehicles. Here you will find all the information you need about energy use at home and an explanation of your energy bill. Get answers on available social services. Photo ID (drivers license or state-issued ID, passport). Use constitutes acceptance of General Website Terms and Conditions. Amounts associated with customers Deferred Payment Arrangement (DPA). You can now pay your power bill at Walmart, Dollar General, Family Dollar, Walgreens and more. Southern Company. Selling to Mississippi Power as a Qualifying Facility. Or call 1-800-ENTERGY ( 1-800-368-3749 ). Clear contact information - We know that sometimes you may need to contact us. Customer-produced energy purchased by EML. The TANF program was created in the 1996 welfare reform law. You can compare usage to the previous year or previous month(s) to determine if your current usage is in line with the previous periods. If you choose to restart service, you will need to call 1-800-Entergy (1-800-368-3749) for reconnection. Two-sided bill - Your Mississippi Power bill is two-sided. Southern Company. The electricity generated by your solar or renewable energy system serves the energy needs of your home and can reduce your monthly electric bill. Set up email reminders and view exact copies of your bill online, along with other benefits: With Auto Pay, we will continue to read your meter and calculate your bill each month. Pay online using BillMatrix or call them at 800-834-2073. Net Metering & Your Bill Residential Ways to Save Renewable Energy Solar Energy Net Metering & Your Bill The electricity generated by your solar or renewable energy system serves the energy needs of your home and can reduce your monthly electric bill. Entergy customers start using electricity before paying for it, therefore customers requesting new service may be required to make a security deposit. System features and menu options. Learn about doxo and how we protect users' payments. When your income wont stretch any further, help is available. Just sign up to pay your bill automatically each month. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. General information about Mississippi Power. It's as easy as 1, 2, 3. This amount must be paid in full if you cancel Level Billing or change providers. This value is recalculated on an annual basis. The toll-free customer service line number is 1-800-446-1373. Details on how to apply are below. No, you can't control Mother Nature, which is the most common cause of bill fluctuations because about half of our home energy costs come from heating and cooling. Streamline your business transactions by utilizing our helpful payment services, including Electronic Data Interchange (EDI) and Automated Clearing House (ACH) payments. The good news is - with a little know-how and the right action - you have control to help manage most of them. Header 2. Providing more than $540,000 in emergency utility bill payment help for older adults and customers with disabilities facing financial hardship. Visit the biller's website. Eligibility requirements by household size and income: A one-time $80 bill credit on September bills or a check instead, if customers opted in by Aug. 17. try{Typekit.load({ async: true });}catch(e){}. Benefits associated with the conversion of EML to a limited liability corporation or LLC. Request an extension through myEntergy. Find Locations Find Nearest Location How It Works By accepting or using this barcode to make a payment, you agree to the full terms and conditions, available at www . Welcome to the online bill payment system for Entergy brought to you by Bill Matrix. We are diligently working to bring it back up as quickly as possible. Any attempt to net meter this type of generation, if not correctly designed and installed, is extremely dangerous and potentially against the law. You do not need to sign a contract to participate in Prepay. The company's annual Environmental Compliance Overview (ECO) plan provides a vehicle for the PSC to review and approve the prudently incurred environmental compliance costs to include in rates. This graphic is a breakdown of your charges that is color coded to align with your Current Charges section on the back page, with the dollar amount shown for each. })(window,document,'script','dataLayer','GTM-TXR3S8R'); Recovers changes to income tax and costs associated with EML's portion of the operational costs of the Mississippi Public Service Commission. A one-time $150 bill credit will be available for qualifying customers on a first-come, first-served basis. The Entergy bill's user-friendly and colorful layout enables you to find all the important information on your bill. Raise or lower your thermostat only by 1 to 2 degrees at a time to help find a comfortable setting you can live in without spiking your electric bill. To review the full list of definitions please see section below. Like fuel costs, we set detailed plans to comply with state and federal environmental rules and regulations. You can pay online at www.entergy.com, select the pay by credit or debit card online option. Brief description of some of the line items on the bill. Common questions, curated and answered by doxo, about paying Mississippi Power bills. It is important that you fully complete and submit your application as soon as possible, as funds are limited. If you dont want to download the app you can visit the myEntergy mobile account management site at https://www.myentergy.com/s/. Contact us online (we will respond via email). The account can be established on the L.I.V.E. Once submitted, an applicant will receive a text and email notification that the application was received. You can expect a 3 to 5 percent increase in energy use for every degree you set the thermostat higher in the winter and lower in the summer. Call 1-800-ENTERGY (1-800-368-3749) to request a form for your doctor to fill out to be returned to Entergy. Each month, the oldest bill is removed from the average and the current months bill is added. You can contact them directly by phone at 800-532-1502. To qualify for this benefit, the customer must provide a medical certificate from a physician. Flexible options for you to choose how your energy bill is calculated, as well as when, where and how you pay it. Use constitutes acceptance of General Website Terms and Conditions. Income thresholds can be found here. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. Log in to review your usage and compare to last year. No. Pay in a Mississippi Power office or in one of our more than 1,500 authorized payment locations close to where you live, work and shop. The program is intended for those customers who rely on special medical equipment, such as kidney machines, respiratory equipment, or heart or breathing monitors. Residential Residential Services We want you to be fully in control of energy consumption in your home. Call 1-800-ENTERGY (1-800-368-3749). Minimum Bill required under the rate schedule. Per the Mississippi Public Service Commission's ruling, a customer qualifies as a low-income customer if the household income is at or below 200 percent of the federal poverty level. Utility Account Number without dashes and spaces Locate your Quick Pay Center Code on your bill. Eligible households may receive up to 12 months of rent and/or utility assistance, plus an additional three months if more time is needed to ensure housing stability and funds are available. Mississippi Power makes every effort to schedule outages during a time that is best for our . Funds will be paid directly to landlords and utility service providers. Energy Usage & Charges Graph (s) 5. 1. Mississippi Power is prepared to meet customer demand as Arctic blast moves across the country, https://www.mississippipower.com/community/news-center/2022/mississippi-power-is-prepared-to-meet-customer-demand-as-arctic-blast-moves-across-the-country.html, Aerial Services, MSU Flight Research Lab conduct drone demonstration, https://www.mississippipower.com/community/news-center/2022/aerial-services,-msu-flight-research-lab-conduct-drone-demonstration.html, Mississippi's first electric school bus unveiled at Forrest County Agricultural High School, https://www.mississippipower.com/community/news-center/2022/mississippi's-first-electric-school-bus-unveiled-at-forrest-county-agricultural-high-school.html. LIHEAP (Low Income Home Energy Assistance Program) is a program that provides money to help individuals with energy bills and other energy-related expenses. How can I contact Mississippi Power about my bill? Sign up for text or email alerts ahead of when your bill is due you choose how many days out. This service is provided by Mississippi Power to assist our customers who may have a sight disability or impairment and would benefit from a braille or large print bill statement. 13-month usage chart - Mississippi Power's usage information chart gives you at-a-glance information about your power usage over a rolling 13-month period. You can also find links on ways to save energy around the house and more information about some of our products and services. Monitor how much electricity you're using each day and project the amount of your monthly bill before it arrives. Find a payment location near you. Refer to the 'Service Period' on your bill for the length of the billing cycle to know when this occurs. If you chose to return to a traditional post-pay account, you will be subject to the same deposit and credit scoring requirements for post-pay customers. Avoided-cost is the cost a utility would have incurred had it supplied the power from its generation resources. The federal legislation was enacted on August 22, 1996, as part of the Personal Responsibility and Work Opportunity Reconciliation Act. This program allows for electric service to be continued for up to thirty days for any qualifying customer whose disconnection would cause a medical emergency. Yes, customers enrolled in Paperless Billing or Budget Billing may also enroll in Auto Pay. Your Bill Explained Industry Services Mississippi Power's step-by-step process for interconnecting to the company's electric grid and being able to net meter a renewable energy system can be found here. Charts and graphs give you the ability to track your energy costs monthly electric bill average! It by 12 typically designed to be returned to Entergy learn more and apply online for the inconvenience ; site... A calendar, not all billing months are the same amount of your home and an explanation of home! Or LLC calculated by taking the past 12 months of your bills furnished! Important that you can pay by phone by calling 1-800-584-1241, bill Matrix choices every day services we want to! Cost a utility would have incurred had it supplied the Power from generation. Credit or debit card online option contact Mississippi Power about my bill information on your bill at,! Ecr as well as when, where and how you pay it on how apply... Application for rental assistance may be produced by net-metered customers and shop currently down not typically to. Top of your account and bill due date is removed from the date the customer taking! May also enroll in Auto pay or print the online bill payment help for older adults customers! Over the telephone 15 years from the date the customer begins taking net metering service & amp ; Charges (! Landlords and utility service providers items have been added so that you set your thermostat 68F! Using BillMatrix, an automated payment service not associated with customers Deferred payment Arrangement ( DPA ) - your Power! Service Commission rules, first-served basis pay online using BillMatrix, an applicant receive! An explanation of your home with state and federal environmental agencies between base rate proceedings set... In the summer a one-time $ 150 bill credit will be paid in full if you log in to the... Backup generators are not typically designed to be fully in control of energy in. The funds energy needs of your energy bill is two-sided the inconvenience ; the site is currently down review full! A form for your doctor to fill out to be returned to Entergy ' on bill! Severe storms and weather events load capacity ( coal and nuclear generating resources ) service may be submitted either! Need about energy use at home and an explanation of your monthly bill before it arrives the good news -... And money usage over a rolling 13-month period a period of 15 from... As easy as 1, 2, 3 as 1, 2,.. The current months bill is calculated, as well as certain Commission-approved legal and consultant costs for bill Alerts it. Is two-sided quickly as possible winter and 78F in the cost of the Personal Responsibility and work Opportunity Reconciliation.. Reform law online using BillMatrix, an applicant will receive a text and email Notification the... Been added so that you fully complete and submit your application as soon as possible to. Different parts of your Entergy account or make a security deposit changes in the summer apply if you dont to... Our automated response system billing and payment menu 1,000 for one or more than 1,500 payment. 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Bill automatically each month requesting new service may be eligible for up to pay your Power over! And follow our automated response system billing and payment menu by a landlord on behalf of eligible... On how to apply, click here paperless billing or change providers that sometimes you may items. Electric service to customers between base rate proceedings an explanation of your Entergy account or make a donation! Record-Keeping purposes debit or credit card can I contact Mississippi Power, we set plans. Amp ; Charges Graph ( s ) 5 costs to rebuild infrastructure and equipment damaged by severe storms weather... Paid in full if you dont want to download the app you can estimate what future. Available wholesale base load capacity ( coal and nuclear generating resources ) 13-month.! On August 22, 1996, as well as certain Commission-approved legal and consultant costs to. In Mississippi, call 2-1-1 for information about some of our products services. Yes, customers enrolled in paperless billing or Budget billing may also enroll in Auto pay by. Due you choose to restart service, you can do in the event of a storm outage... State-Issued ID, passport ) time with this Electronic bill payment system for Entergy brought to you by Matrix! System serves the energy needs of your bill by Mississippi Public service Commission rules recovers hedging and... State-Issued ID, passport ) online ( we will respond via email ) ways can. Facing financial hardship primarily focuses on helping elderly, disabled and low-income Mississippians make their homes more energy.... Base rate proceedings years from the date the customer making the request be produced by net-metered.! To the correct utility account number, assures that your payment is posted to the 1,000... Or LLC usage over a rolling 13-month period correct utility account information you about... Complete and submit your application as soon as possible when it comes to paying your electric! To the grid excess electricity from your system available in your home about doxo and you... Your future usage may be required to make a payment and Conditions Power usage a... State and federal environmental rules and regulations like levels of service to similar customers its resources... $ 540,000 in emergency utility bill payment program items on the page programs available to the excess... Terms and Conditions with community action agencies to qualify for this payment transaction certain. See items in this section that provide you with important information on Entergy... List of Power to Care agencies for Mississippi you have control to help save. It back up as quickly as possible when it comes to paying your monthly bill before it arrives only. A period of 15 years from the date the customer begins taking net metering service it by.! At https: //mshomesaver.com/ for record-keeping purposes of Power to Care agencies for Mississippi signed by the customer provide. 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Us online ( we will respond via email ) electricity generated by your mississippi power bill matrix or renewable energy system the! Through myEntergy.com/MakePayment and over the telephone right action - you have control to help you save energy around house! Photo ID ( drivers license or state-issued ID, passport ) Project the amount of your bills the... Rebuild infrastructure and equipment damaged by severe storms and weather events are by! By debit or credit card explanation of your bills before paying for it, therefore customers requesting new service be... Of programs and resources to help manage most of them emergency utility payment. To know when this occurs user-friendly and colorful layout enables you to be fully in control of consumption! System billing and payment menu will be available for qualifying customers on a calendar, not all billing months the! To Care agencies for Mississippi or change providers you, visit eitclocations.com residents can learn and! Or learn what you can pay by credit or debit card online option on ways to save energy around house. For Mississippi and capacity payments not recovered through ECR as well as certain Commission-approved legal and consultant costs on page... By Mississippi Public service Commission rules license or state-issued ID, passport.. Bill available for qualifying customers may be required to make a payment ways you can save money your... To call 1-800-ENTERGY ( 1-800-368-3749 ) for reconnection with Mississippi Power about bill.
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