There are many reasons why you may need to suspend your service. Visit our Transfer (port out) your number to another carrier FAQs page to see how. Confirm the suspension by clicking Continue again. Your mobile number also wont be charged for voice, data or feature subscriptions. Click Submit. Does that other time count against the 180-day limit? Please sign in again to continue. While suspended, your line will not be able to access or make or receive calls on the Verizon wireless data network. During the suspension, your line wouldn't be charged for voice, data or feature subscriptions. Send your documents to Correspondence Team: Include a copy of your relocation orders, including: If the monthly service rate for the line you suspended is $10 or more per month, you wont incur your regular voice, data or feature subscription charges during the time the line was suspended. 4. Click Yes or No. On a generally down Tuesday for the stock market, Verizon Communications' (NYSE: VZ) shares did worse than those of many other companies. Vacation or Other Reason: You can suspend your service temporarily if you won't be using your device for a long period of time (e.g., going on a vacation, illness, etc.). If you choose to continue to suspend your line beyond 30 days, and your line has not yet reached the 180-day suspension limit described below, you will be billed starting on day 31, although your line and device will remain inoperable on our network. On the Suspend Service page, choose whether you want to be billed while the line (s) is suspended or not. Your service can be suspended between 30 days to 9 months. Manage Verizon mobile service. If you have a device payment agreement associated with the suspended line, you will continue to be billed the monthly device charge. When you suspend a line of service, you won't be able to: The amount of time your line can be suspended and how youll be billed during the suspension is different for each type. How do I suspend a line online in My Business? Single Line Account: Once your device suspension takes effect, all future Auto Pay transaction activities will be suspended for as long as your device is suspended. It will remain suspended until you reconnect service. Once you are signed in to your My Verizon account, youll be able to make changes to your service. Please sign in again to continue. It can help you save money and allows you to keep your telephone number. Your phone has not been reported lost or stolen.Your phone mube be active on the network for X number of days. Because a suspension is intended to be temporary, under each suspension option we offer, you may only suspend your line for a set number of days. Have a phone you love? However, if your suspended device has Wi-Fi, it can still be connected to a Wi-Fi network. Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below. How do I reconnect my suspended prepaid device. Get up to $500 when you. Verizon allows you to suspend your service for up to 90 days without being charged your normal monthly service rate. If you dont reconnect your service by the 30th day, the mobile number will automatically disconnect and you will lose the mobile number. 1 While suspended, your mobile number will not be able to make or receive calls or access the Verizon wireless data network. 04-26-2014 07:51 AM. However, suspending service won't affect someone's ability to access the content and apps on the device, especially if the device wasn't protected with a password. US wireless and broadband giants extend their FCC pledge to keep customers affected by coronavirus connected through June. Select a type of suspension below to learn more. If you have more than one line on your account, select the device you want to suspend by clicking Select Device. If your suspended line is under a two-year contract, your line's upgrade eligibility and contract end dates will be extended for however long your line is suspended. 03-23-2020 01:17 PM. 4. This service may not be available in all areas. The promotion will continue if you choose to reconnect service and will be extended for the number of days your line was suspended. But, keep in mind, if you have monthly device payment charges or any recurring subscription charges (e.g. After this time period, the line of service will automatically be disconnected and the mobile number will no longer be reserved for you. Please have your account number ready. After the particular period of time has passed, the line will either automatically reconnect or disconnect if you dont take action beforehand. Changing the status of your phone number. If your line is disconnected, you will lose the mobile number. You can choose to re-suspend your line under the Other option after reconnection only if your line has not yet reached the 180-day limit. Select the pencil icon once again next to the status of the phone number selected. Yes, if the new date is not greater than 9 months. Twigby Support Team. When you suspend or reconnect service, charges for each billing period will be. Any contract and upgrade eligibility dates will also be extended for the number of days your service is suspended, unless the monthly service rate for the suspended line is less than $10. Device protection coverage and billing, if applicable, will be suspended until line of service is reconnected. Please sign in again to continue. 5. When you suspend service using this option, Verizon also blocks your device from connecting to our Verizon network on any Verizon wireless account to prevent anyone who finds or stole your device from using it on our network. If you need to suspend a line on your account, use the My Verizon app or visit vzw.com and login to My Verizon. This suspension is only available for voice devices. If you take no action after a total of 90 days suspended under Lost/Stolen, or if your line has been suspended for a total of 180 days in any rolling 12-month period, your line will be automatically disconnected. Select your specific deployment location and fill out the military status verification form. Subscribe to get it in your inbox every day. Select the line that you would like to reconnect and click Select Device. Did this Mean the CO Didn't Exercise Independent Judgment in Making the Award? Let us know if you have any concerns about being discriminated against on the basis of color, gender, nationality, etc. If youre thinking about canceling one or more of your lines, you might consider one of these options instead: If you are having trouble with affording your current plan, you may want to see if one of these options helps: Check to see if you are eligible to disconnect a line through your My Verizon mobile account. Take a moment to review all the details. Give us a call Monday - Friday, 8:00 - 7:00pm EDT, at 1.844.837.2262. During the suspension, your mobile number won't be billed any charges, including any . To see what credentials have been verified by a third-party . Excludes Verizon Prepaid plans. This includes charges for your device payment agreement. Click Continue. But, if you don't reconnect service before your 90 days are up, Verizon will automatically reconnect it for you after 90 days. The Lost/Stolen suspension option is available for up to 90 days in any rolling 12-month period. 7. The billing for your service will stop on the day the suspension becomes effective, and will continue after 90 days, or when you request to have your previous plan restored. 24/7 automated phone system: call *611 from your mobile, My Verizon for Prepaid Accounts How to Use Guide, How to replace a lost, stolen or broken phone, tablet or other device, Make or receive calls or text messages on the Verizon mobile network, or. If your monthly service rate for the line you suspended is less than $10, you will continue to pay your monthly service rate during your suspension. Due to inactivity, your session will end in approximately 2 minutes. To hold your mobile number, we make your mobile number inactive by suspending service to it for a maximum of up to 3 years and 90 days.1 While suspended, your mobile number will not be able to make or receive calls or access the Verizon wireless data network. Due to inactivity, your session has expired. e.g mine gets. Type in the name of the company that suspended your service. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. You may be going out of town for an extended time, remodeling your home, or spending time at your summer home. This article originally appeared in First Mover, CoinDesk's daily newsletter putting the latest moves in crypto markets in context. Active duty components of the armed service: Army, Air Force, Coast Guard, Navy, Marines and Space Force. Extend your session by clicking OK below. For step-by-step instructions, refer to the Reconnect Your Service section in the My Verizon for Prepaid How to Use Guide. If you're unable to access the My Verizon app or My Verizon you can suspend service by calling Customer Service. Once complete, your line will be reconnected and youre good to go. Can I use my phone in Mexico with Verizon unlimited? We never want to see you go and would love to convince you to stay. And per the terms of the Customer Agreement, you will lose the telephone number and may owe certain fees and accelerated charges on your next bill. Pay in advance for voice, text, data & mobile hotspot on your wireless device. Disconnect, suspend or transfer lines. From there, select Suspend or Reconnect. Excludes Verizon Prepaid plans. 2. You can suspend and reconnect a line of service in your account in My Verizon. If you bought your wireless device from an authorized agent or thirdparty vendor, check whether that third-party charges a separate termination fee. Click Manage, then click Plans, then click Resume Service. If you aren't, that means your phone is already unlocked. If you are located in CA, FL, or TX you will need to contact your local provider to cancel service. Vacation or Other Reason. Once you reconnect service, you'll be able to call, text and use data over the Verizon network again. It is free only if you suspend via your on-line My Verizon account; if you call Customer Service and have them do the suspension, there is a charge. If you suspend your service for Vacation or Other Reason, any contract or upgrade eligibility dates will also be extended for the number of days your service is suspended, unless the monthly service rate for the suspended line is less than $10. Sign in to the My Verizon for Business app. 7. If you believe your device may have been stolen, for your safety, do not attempt to locate the device. From the "Account" drop down menu, under "My Devices", select Suspend or reconnect. You can cancel by calling 1.844.837.2262 during business hours. You may reconnect service at any time. Review each option to understand more. If service is disconnected, we will waive any early termination fees. You can begin the Suspend Service process in My Verizon. While your line is suspended, it will be unable to connect to the Verizon network. Early termination fees can cost a maximum of $350 and decrease by $15 per month. If you select "Vacation or other reason", your line will automatically reconnect in 90 days if you don't reconnect it before. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Select the reason why you're suspending . If you dont reconnect service before your 90 days is up, your suspended line will be automatically reconnected. You can also call Customer Service. You can suspend and re-suspend your line for as long as you like each time, up to the 180-day limit. There are 3 types of service suspensions. Learn about prepaid plans. Re: Unable to suspend service. For example, if your mobile number line is under a two-year contract for service, an early termination fee will be assessed or if your mobile number has an active device payment agreement, the remaining balance of that agreement will be due on your next bill. Learn more on our Pending Orders Information page. Device protection coverage and billing, if applicable, will be suspended until your mobile number is reconnected. In that case, your contract and upgrade eligibility dates will not change. Instead, contact the police to report the theft. As long as your account is suspended, you'll have limited or no access to the following: Note: If you're the Account Owner on a Prepaid Family Account, you'll still be able to manage and fund your account, even while your line is suspended. If you have monthly device payment charges or any recurring subscription charges associated with the suspended mobile number, they will also continue to appear on your bill. Learn about options for replacing a lost, stolen or damaged device. By Nathaniel Meyersohn, CNN. EDIT I HAVE DELETE THIS THREAD BECAUSE BY USING THIS METHOD PEOPLE MAY LOOSE THEIR IMEI if they don't have any efs backup , People apply this METHOD who has no IMEI Surely this method was only for those who already had efs backup , but now people. We never want to see you go and would love to have you stay a Verizon customer. If you have multi-device protection on your account, it will continue to be billed. -Can't verify my identity through a AT&T store. For example, if you have a two-year agreement, and you suspend your service for 9 months, the 9 months does not count toward the two-year period. MH061900136. If you have multi-device protection on your account, it will continue to be billed. On the Resume service number selection page, find the mobile number (s) you want to resume service to and click Select, then click Continue. And dont forget to check out Verizons Unlimited Plans, perfect to mix and match with your family. Each suspension type offers a different maximum suspension period and a different billing arrangement. Select the line (s) you want to suspend and click Continue. Step 2: Now login with your username and password; Step 3: Are you new?, Click on the Signup, and create username and password; Step 4: Howdy! You'll be able to manage Auto Pay and fund your account as usual. To reconnect a device that was voluntarily suspended, go to the Settings page in My Verizon and tap or click Reconnect Device. Instead you will be billed $10 a month for your suspended line. If you are looking to cancel your service because you're moving to a new location, check to see if Verizon service will be available to you there. This is a peer to peer support community, with customers helping other customers. 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